Terms & Privacy

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§ 1 Scope, Subject Matter of the Contract

(1) These General Terms and Conditions (hereinafter referred to as "GTC") apply to all contracts concluded via our online shop at the domain coinsbee.com between us, the

Coinsbee GmbH
Lautenschlagerstr. 16
70173 Stuttgart

and you as our customers. The GTC apply regardless of whether you are a consumer, entrepreneur, or merchant.

(2) All agreements made between you and us in connection with the purchase contract result in particular from these sales conditions, our written confirmation, and our acceptance declaration.

(3) The version of the GTC valid at the time of contract conclusion shall be applicable.

(4) We do not accept differing conditions of the customer. This also applies if we do not expressly contradict their inclusion.

(5) Our online shop coinsbee.com provides you access to a wide selection of gift cards, issued both on a regional and global level by various providers. Our service includes the mediation of these gift cards by acting as an intermediary service provider between you and the issuing gift card provider.

 

§ 2 Conclusion of Contract

(1) The presentation and promotion of items (e.g., gift cards) in our online shop do not constitute a binding offer to conclude a purchase contract.

(2) By submitting an order via the online shop by clicking the “order with obligation to pay” button, you place a legally binding order. You are bound to the order for the duration of two (2) weeks after placing the order; your right to revoke your order, if applicable according to § 3, remains unaffected.

(3) We will immediately confirm receipt of your order placed via our online shop by email. Such an email does not constitute a binding acceptance of the order, unless it expressly declares acceptance along with the confirmation of receipt.

(4) A contract is only concluded when we accept your order by an acceptance declaration or by delivering the ordered items.

(5) If the order cannot be fulfilled, we will refrain from an acceptance declaration. In this case, a contract is not concluded. We will inform you immediately and refund any considerations received without delay.

(6) The contract is concluded in German language.

 

§ 3 Right of Withdrawal

(1) If you are a consumer (i.e., a natural person who places the order for a purpose that can neither be attributed to your commercial nor independent professional activity), you are entitled to a right of withdrawal in accordance with statutory provisions.

(2) If you, as a consumer, make use of your right of withdrawal according to clause 1, you have to bear the regular costs of the return.

(3) Furthermore, the regulations that are detailed in the following withdrawal instructions apply to the right of withdrawal:

Withdrawal Instructions:

Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must inform us, coinsbee GmbH, Lautenschlagerstr. 16, 70173 Stuttgart, Phone: +49 711 45958182, [email protected], by means of a clear declaration (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory. You can also electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website (insert internet address). If you make use of this option, we will immediately send you (e.g., by email) a confirmation of the receipt of such a withdrawal.

To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the additional costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

- End of Withdrawal Instructions -

(4) The right of withdrawal does not apply to distance contracts for the delivery of goods or the provision of services, including financial services, whose price depends on fluctuations in the financial market over which the entrepreneur has no influence and which may occur within the withdrawal period, in particular services related to shares, shares in open-end investment funds within the meaning of § 1 paragraph 4 of the Capital Investment Code, and other tradable securities, foreign currency, derivatives, or money market instruments.

(5) Your right of withdrawal expires before the end of the withdrawal period if we have begun the performance of the services with your express consent and the services have been fully performed before the end of the withdrawal period.

(6) Regarding the model withdrawal form, we inform as follows:

Model Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and send it back.)

— To [here the entrepreneur's name, address, and, if available, fax number and email address are to be inserted by the entrepreneur]:
— I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
— Ordered on (*)/received on (*)
— Name of the consumer(s)
— Address of the consumer(s)
— Signature of the consumer(s) (only if this form is notified on paper)
— Date
(*) Delete as appropriate.

 

§ 4 Delivery Time and Advance Payment Clause

(1) The delivery time is approximately one to three working days unless otherwise agreed. It begins - subject to the provision in paragraph 3 - with the conclusion of the contract.

(2) For orders from customers with a residence or business seat abroad or if there are justified indications of a risk of non-payment, we reserve the right to deliver only after receiving the purchase price plus shipping costs (advance payment clause). If we make use of the advance payment clause, we will inform you immediately. In this case, the delivery period begins with the payment of the purchase price and shipping costs.

 

§ 5 Prices, Price Adjustments, and Shipping Costs

(1) All price indications in our online shop are gross prices including statutory sales tax and, if applicable, plus shipping costs.

(2) Our online shop is connected to various payment providers through an automated trading system. The price of our products and services can change continuously due to fluctuations in the financial market. Changes in prices for products already placed in a customer's virtual shopping cart will be clearly indicated before the final order is placed. The final purchase price, displayed in the shopping cart and in the order confirmation immediately before placing the order, is binding for the purchase.

(3) The shipping costs are indicated in our price information in our online shop. The price including sales tax and any shipping costs will also be displayed in the order form before you submit the order.

(4) If you effectively revoke your contractual declaration in accordance with § 3, you can demand reimbursement of costs already paid for the shipment to you (Hinsendekosten) under the legal requirements (see also other consequences of withdrawal in § 3 (3)).

 

§ 6 Payment Conditions, Set-off and Right of Retention

(1) The purchase price and shipping costs are due immediately and without delay upon conclusion of the contract.

(2) The following payment methods are available in our online shop:

–    MixPay
–    CoinGate
–    NowPayment
–    Binance Pay
–    Crypto.com Pay
–    Remitano
–    TrustPay

Further information about these payment service providers can be found in our privacy policy.

(3) You are not entitled to set off our claims unless your counterclaims have been legally established or are undisputed. You are also entitled to set-off against our claims if you assert notices of defects or counterclaims from the same purchase contract.

(4) As a buyer, you may only exercise a right of retention if your counterclaim arises from the same purchase contract.

 

§ 7 Reservation of Ownership

The delivered goods remain our property until full payment of the purchase price.

 

§ 8 Warranty; No Responsibility for the Conditions of the Gift Card Providers

(1) We are liable for material or legal defects of delivered items according to applicable statutory provisions.

(2) It is explicitly noted that coinsbee.com has no influence on the design or the specific terms of use and redemption conditions of the gift cards. These conditions are exclusively determined by the respective gift card provider. All legal relations arising from the use and redemption of the gift cards are subject to the general terms and conditions of the respective gift card provider. coinsbee.com assumes no responsibility for the content and compliance with these conditions. Therefore, we recommend that you familiarize yourself with the terms and conditions of the respective provider before purchasing a gift card.

 

§ 9 Liability

(1) We are liable to you in all cases of contractual and non-contractual liability for intent and gross negligence in accordance with statutory provisions.

(2) In other cases, we are liable – in the absence of a provision to the contrary in paragraph 3 – only in the event of the breach of a contractual obligation, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance you as the customer may regularly rely (so-called cardinal obligation), limited to the compensation of the foreseeable and typical damage. In all other cases, our liability is excluded subject to the provision in paragraph 3.

(3) Our liability for damages resulting from injury to life, body, or health and under the Product Liability Act remains unaffected by the aforementioned limitations and exclusions of liability.

 

§ 10 Copyright and Trademark Rights

(1) We generally hold the copyright to all images, films, and texts published in our online shop. The use of these materials without our express consent is not permitted. This also includes the use of logos and trademarks of third parties that may appear on our website.

(2) We respect the trademark rights of others and use trademarks in accordance with legal provisions. Specifically, the use of third-party trademarks on our website is exclusively within the scope of the legally permitted exhaustion doctrine. This means that we may use trademarks to identify and advertise goods that have been put on the market by the trademark owner or with their consent under the respective trademark. This use is solely for the correct identification and description of the products. It is our concern to act in accordance with copyright and trademark laws. If you are the holder of copyright or trademark rights and believe that your rights are being violated by our website, we ask for immediate contact to take appropriate measures.

 

§ 11 Dispute Resolution

The European Commission has established an internet platform for online dispute resolution. The platform serves as a contact point for out-of-court resolution of disputes concerning contractual obligations arising from online purchase contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.

 

§ 12 Applicable Law and Jurisdiction

(1) The law of the Federal Republic of Germany shall apply to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods. If you have placed the order as a consumer and at the time of your order have your habitual residence in another country, the application of mandatory legal provisions of this country remains unaffected by the choice of law made in sentence 1.

(2) If you are a merchant and have your seat in Germany at the time of the order, the exclusive place of jurisdiction is the seller's seat, Stuttgart. Otherwise, the applicable legal provisions apply to local and international jurisdiction.


Date: February 2024

§ 1 Information on the collection of personal data

(1) Below, we inform you about the processing of personal data when using our website. Personal data is all data that can be related to you personally, for example, name, address, email addresses, user behavior. This is intended to inform you about our processing operations and at the same time fulfill the legal obligations, especially from the EU General Data Protection Regulation (GDPR).

(2) The controller according to Art. 4 para. 7 of the EU General Data Protection Regulation (GDPR) is Coinsbee GmbH, Lautenschlagerstr. 16, 70173 Stuttgart, [email protected] (see our imprint).

(3) When you contact us by email or through a contact form, the data you provide (your email address, possibly your name and your phone number) will be stored by us to answer your questions. The data collected in this context will be deleted after the request has been allocated to a contract according to the contract duration periods, otherwise as soon as storage is no longer necessary, or processing will be restricted if there are statutory retention obligations.

(4) If we wish to use contracted service providers for individual functions of our offer or use your data for advertising purposes, we will always select and monitor these service providers carefully and inform you in detail about the respective processes below. We also name the defined criteria of the storage duration.

 

§ 2 Your Rights

(1) You have the following rights regarding your personal data vis-à-vis the controller:

–    Right of access,
–    Right to rectification or erasure,
–    Right to restriction of processing,
–    Right to object to processing,
–    Right to data portability.

(2) You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us. The contact details of the data protection supervisory authority responsible for us are as follows:

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg

Lautenschlagerstraße 20
70173 Stuttgart

Phone: 0711/61 55 41 - 0
Email: [email protected]

 

§ 3 Processing of personal data when visiting our website

When using the website for information purposes only, i.e., if you do not register or otherwise provide us with information, we process the personal data that your browser transmits to our server. The following data are technically necessary for us to display our website to you and to ensure stability and security and must therefore be processed by us. The legal basis is Art. 6 para. 1 s. 1 lit. f GDPR:

–    IP address
–    Date and time of the request
–    Time zone difference to Greenwich Mean Time (GMT)
–    Content of the request (specific page)
–    Access status/HTTP status code
–    Volume of data transferred
–    Website from which the request comes
–    Browser
–    Operating system and its interface
–    Language and version of browser software.

 

§ 4 Newsletter

(1) You can subscribe to our newsletter, with which we inform you about our current interesting offers. The goods and services promoted are named in the declaration of consent.

(2) For the subscription to our newsletter, we use the so-called double opt-in procedure. This means that after your registration, we will send you an email to the specified email address asking you to confirm that you are the owner of the email address and wish to receive the notifications. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. Furthermore, we store the IP addresses you used and the times of registration and confirmation. The purpose of the procedure is to prove your registration and, if necessary, to clarify any possible misuse of your personal data.

(3) The only mandatory information for sending the newsletter is your email address. After your confirmation, we store your email address for the purpose of sending you the newsletter. The legal basis is Art. 6 para. 1 s. 1 lit. a GDPR.

(4) You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare the revocation by clicking on the link provided in every newsletter email.

(5) Additionally, you may consent to us evaluating your user behavior when sending the newsletter. For this evaluation, the emails sent contain so-called web beacons or tracking pixels, which are one-pixel image files. For the evaluations, we link the web beacons with your email address and an individual ID. The data on your user behavior is collected exclusively in a pseudonymized form; the IDs are thus not linked to your other personal data, a direct personal reference is excluded. With the data obtained in this way, we create a user profile to tailor the newsletter to your individual interests. We record when you read our newsletters, which links you click in them, and conclude from this your personal interests.

(6) You can object to this tracking at any time by clicking on the separate link provided in each email or by informing us via another contact method as shown above. The information will be stored for as long as you have subscribed to the newsletter. After you unsubscribe, we store the data purely for statistical purposes and anonymously. Such tracking is also not possible if you have deactivated the display of images by default in your email program. In this case, the newsletter will not be displayed completely, and you may not be able to use all the features. If you display the images manually, the tracking mentioned above will take place.

 

§ 5 Use of Matomo

(1) On this website, we use the web analysis service Matomo to analyze and regularly improve the use of our website. The statistics we gain allow us to improve our service and make it more interesting for you as a user. The legal basis for the use of Matomo is Art. 6 para. 1 s. 1 lit. f GDPR.

(2) For this analysis, cookies are not used, which means that no cookies will be stored on your computer for the purpose of web analysis. When analyzing the use of the website, your IP address and information such as the timestamp, pages visited, and your language settings are recorded. The information collected in this way is stored on our server. This website uses Matomo with the extension "AnonymizeIP" which means that IP addresses are processed in a shortened form, thus preventing them from being directly linked to a particular individual. The IP address provided by Matomo from your browser will not be merged with other data collected by us.

(3) The use of Matomo can be prevented by unchecking the following box and thus activating the opt-out plugin:

In this case, an opt-out cookie will be stored in your browser, which prevents Matomo from storing usage data. If you delete your cookies, this means that the Matomo opt-out cookie will also be deleted. The opt-out must be reactivated when you visit our site again.

(4) Matomo is an open-source project. Third-party provider's privacy information is available at matomo.org/privacy-policy/.

 

§ 6 Integration of YouTube videos

(1) We have integrated YouTube videos into our online service, which are stored on YouTube.com and can be played directly from our website. All of these are embedded in "enhanced privacy mode", which means that no data about you as a user is transferred to YouTube if you do not play the videos. Only when you play the videos will the data mentioned in paragraph 2 be transmitted. We have no control over this data transfer. The legal basis for displaying the videos is Art. 6 para. 1 s. 1 lit. a GDPR, which means the integration only occurs after your consent.

(2) By visiting the website, YouTube receives the information that you have accessed the corresponding sub-page of our website. In addition, the basic data mentioned above such as IP address and timestamp are transmitted. This occurs regardless of whether YouTube provides a user account that you are logged in with or if there is no user account. If you are logged into Google, your data will be directly associated with your account. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for purposes of advertising, market research and/or tailor-made website design. Such an evaluation is carried out in particular (even for non-logged-in users) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have a right to object to the creation of these user profiles, and you must contact YouTube to exercise this right.

(3) The information is stored on Google's servers, including in the USA. In these cases, the provider has committed itself to a standard that corresponds to the former EU-US Privacy Shield and has promised to comply with applicable data protection laws during international data transfer. We have also agreed on so-called standard data protection clauses with Google, whose purpose is to ensure an adequate level of data protection in the third country.

(4) Further information on the purpose and scope of data collection and its processing by YouTube can be found in the privacy policy. There you will also find further information on your rights and setting options to protect your privacy: www.google.de/intl/de/policies/privacy.

 

§ 7 Use of a Rating System

(1) You can provide valuable feedback on our products and services on our website through our rating system. To submit a rating, you must register on our website and have purchased products. The purpose is to optimize our offerings.

(2) When submitting ratings through our rating system, personal data is processed to ensure the authenticity of the ratings. This data includes your IP address, email address, and your name, which are used for user recognition, as well as the contents of your (star) rating.

(3) The legal basis for processing your personal data within the scope of a rating is your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR. You can revoke your consent at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation. For reasons that lie in our legitimate interest (Art. 6 para. 1 lit. f GDPR), we also store the IP addresses of the users for 90 days when leaving ratings on our website. This serves our safety in case illegal content (such as insults or illegal political advertising) is published.

 

§ 8 Use of Blog Functions

In our blog, where we publish various posts on topics related to our activities and products, you can leave public comments. Your comment will be published with your specified username at the post. We recommend using a pseudonym instead of your real name. The specification of username and email address is required, all other information is voluntary. When you post a comment, we also store your IP address, which we delete after one month. The storage is necessary to be able to defend ourselves against liability claims in cases of possible publication of illegal content. We need your email address to contact you if a third party should complain about your comment as unlawful. The legal basis is Art. 6 para. 1 s. 1 lit. c and f GDPR. Comments are not reviewed before publication. We reserve the right to delete comments if they are objected to as unlawful by third parties.

 

§ 9 Use of our Webshop

(1) If you wish to order in our webshop, it is necessary for the conclusion of a contract that you provide your personal data, which we need for processing your order. Mandatory information required for the processing of contracts is marked separately, other information is voluntary. For payment, you can provide your payment data to our payment service providers or we pass on your payment data to our house bank, whereby these third parties are responsible for payment processing. The legal basis for this is Art. 6 para. 1 s. 1 lit. b GDPR. You can optionally create a customer account through which we can store your data for further purchases in the future. Upon the creation of an account, the data you provide will be revocably stored. All further data, including your user account, can always be deleted in the customer area. We may also process the data you provide to inform you about other interesting products from our portfolio or to send you emails with technical information.

(2) Due to commercial and tax regulations, we are obliged to store your address, payment, and order data for a period of ten years. However, we restrict processing after three years, meaning that from this time your data will be used only to comply with legal obligations.

(3) To prevent unauthorized access to your personal data by third parties, the ordering process is encrypted using TLS technology.

 

§ 10 Use of the Payment Service Provider MixPay

(1) As part of our online services, we offer you the option to make payments using the payment service provider "MixPay" from the company MIXPMT LTD in 3-212 Governors Square, 23 Lime Tree Bay Avenue P.O. Box 30746, Seven Mile Beach GEORGE TOWN, GRAND CAYMAN, KY1-1203 Cayman Islands.

(2) Personal data processed within the scope of using MixPay serve the purpose of providing the payment services you requested. This includes:

–    Processing of payment transactions,
–    Fraud prevention and detection,
–    Fulfillment of legal obligations (e.g., anti-money laundering),
–    Improvement and personalization of the service.

(3) The data processed include identification and contact information, payment transaction information, transaction data, and technical data that can be collected during the use of our services.

(4) The processing of your personal data is based on Art. 6 Abs. 1 lit. b) GDPR for the fulfillment of a contract of which you are a party or for the execution of pre-contractual measures. Additionally, processing is based on Art. 6 Abs. 1 lit. c) GDPR to fulfill a legal obligation and Art. 6 Abs. 1 lit. f) GDPR based on our legitimate interests, in particular, to improve our services and protect against fraud.

(5) Your personal data may be transferred to the following recipients:

–    Banks and other payment service providers for payment processing,
–    Authorities and other state bodies if this is legally required,
–    Service providers that assist us in providing our services (e.g., IT service providers).

(6) Further information about the payment service provider used can be found here: https://mixpay.me/privacy-policy

 

§ 11 Payment Processing via CoinGate

(1) Within our online services, we offer you the option to make payments via the payment service provider CoinGate. CoinGate is a service operated by UAB "Decentralized", A. Gostauto str. 8, LT-01108, Vilnius, Lithuania, which allows the secure processing of payment transactions using various cryptocurrencies.

(2) For the execution and processing of payment transactions, certain personal data are transmitted to CoinGate. This particularly includes data related to the payment transaction, such as the amount, currency, transaction date, and potentially your name, email address, or IP address. The processing of this data by CoinGate is exclusively for the purpose of payment processing.

(3) The processing of your personal data in the context of payment processing via CoinGate is based on Art. 6 para. 1 lit. b GDPR, meaning that data processing is necessary for the performance of a contract to which the data subject is a party, or for the execution of pre-contractual measures taken at the request of the data subject.

(4) Your personal data is only passed on to CoinGate as well as to other banks, credit institutions, and payment service providers necessary for the processing of the payment transaction. Data is not passed on to other third parties or used for advertising purposes without your explicit consent.

(5) Please note that when using CoinGate, CoinGate's privacy policy also applies, over which we have no control. We recommend that you familiarize yourself with these terms as well. More information on data protection at CoinGate can be found at https://coingate.com/policy/privacy-policy

 

§ 12 Use of the Payment Service Provider NowPayment

(1) In our online services, we offer you the option to make payments via the payment service provider NowPayment. NowPayment is a service operated by NOWPayments Ltd, with its registered office at Suite 1, Second Floor, Sound & Vision House, Francis Rachel Str, Victoria, Mahe, Seychelles, which enables the secure processing of payment transactions with various cryptocurrencies.

(2) For the execution and processing of payment transactions, certain personal data are transmitted to NowPayment. This particularly includes data related to the payment transaction, such as the amount, currency, transaction date, and potentially your name, email address, or IP address. The processing of this data by NowPayment is exclusively for the purpose of payment processing.

(3) The processing of your personal data in the context of payment processing via NowPayment is based on Art. 6 para. 1 lit. b GDPR, meaning that data processing is necessary for the performance of a contract to which the data subject is a party, or for the execution of pre-contractual measures taken at the request of the data subject.

(4) Your personal data is only passed on to NowPayment as well as to other banks, credit institutions, and payment service providers necessary for the processing of the payment transaction. Data is not passed on to other third parties or used for advertising purposes without your explicit consent.

(5) Please note that when using NowPayment, NowPayment's privacy policy also applies, over which we have no control. We recommend that you familiarize yourself with these terms as well. More information on data protection at NowPayment can be found at https://nowpayments.io/doc/privacy-policy.pdf 

 

§ 13 Use of the Payment Service Provider Binance Pay

(1) As part of our online services, we offer you the option to make payments via the payment service provider Binance Pay. Binance Pay is a service operated by the Binance platform, enabling secure payment transactions with various cryptocurrencies.

(2) For the execution and processing of payment transactions, certain personal data are transmitted to Binance Pay. This includes data related to the payment transaction, such as amount, currency, transaction date, and potentially your name, email address, or IP address. The processing of this data by Binance Pay is exclusively for the purpose of payment processing.

(3) The processing of your personal data in the context of payment processing via Binance Pay is based on Art. 6 para. 1 lit. b GDPR, meaning that data processing is necessary for the performance of a contract to which the data subject is a party, or for the execution of pre-contractual measures taken at the request of the data subject.

(4) Please note that when using Binance Pay, the privacy policy of Binance Pay also applies, over which we have no control. We recommend that you familiarize yourself with these terms as well. More information on data protection at Binance Pay can be found on the official Binance website and here: https://www.binance.com/en/about-legal/privacy-portal

 

§ 14 Use of the Payment Service Provider Crypto.com Pay

(1) Within our online services, we offer you the option to make payments via the payment service provider Crypto.com Pay from the company Foris DAX Asia Pte. Ltd, 128 Beach Road, #27-03, Guoco Midtown Office, Singapore 189773. Crypto.com Pay is a service operated by the Crypto.com platform, which enables secure payment transactions with various cryptocurrencies.

(2) For the execution and processing of payment transactions, certain personal data are transmitted to Crypto.com Pay. This includes data related to the payment transaction, such as amount, currency, transaction date, and potentially your name, email address, or IP address. The processing of this data by Crypto.com Pay is exclusively for the purpose of payment processing.

(3) The processing of your personal data in the context of payment processing via Crypto.com Pay is based on Art. 6 para. 1 lit. b GDPR, meaning that data processing is necessary for the performance of a contract to which the data subject is a party, or for the execution of pre-contractual measures taken at the request of the data subject.

(4) Please note that when using Crypto.com Pay, the privacy policy of Crypto.com Pay also applies, over which we have no control. We recommend that you familiarize yourself with these terms as well. More information on data protection at Crypto.com Pay can be found on the official Crypto.com website and under https://crypto.com/privacy/global/html.

 

§ 15 Use of the Payment Service Provider Remitano

(1) Within our online services, we offer you the option to make payments via the payment service provider Remitano, which is operated by Babylon Solutions Limited (Seychelles). Remitano is a service that allows users to perform secure and efficient payment transactions with various cryptocurrencies.

(2) For the execution and processing of payment transactions via Remitano, certain personal data are transmitted to Remitano. This includes data related to the payment transaction, such as the payment amount, currency, transaction date, and potentially your name, email address, or IP address. The processing of this data by Remitano is exclusively for the purpose of payment processing.

(3) The processing of your personal data in the context of payment processing via Remitano is based on Art. 6 para. 1 lit. b GDPR. This means that data processing is necessary for the performance of a contract to which the data subject is a party, or for the execution of pre-contractual measures that are carried out at the request of the data subject.

(4) Please note that when using Remitano, the privacy policy of Remitano also applies, which we have no influence over. We recommend that you also familiarize yourself with these policies. Further information on data protection at Remitano as well as the privacy policy can be found on the official Remitano website and at: https://remitano.com/home/sc/policy-privacy

 

§ 16 Use of the Payment Service Provider TrustPay

(1) In our online services, we offer you the option to make payments via the payment service provider TrustPay. TrustPay is a service operated by TrustPay, a.s. at Za kasárňou 1, 831 03 Bratislava, which allows the secure processing of payment transactions with various payment methods.

(2) For the execution and processing of payment transactions, certain personal data are transmitted to TrustPay. This includes data related to the payment transaction, such as amount, currency, transaction date, and potentially your name, email address, or IP address. The processing of this data by TrustPay is exclusively for the purpose of payment processing.

(3) The processing of your personal data in the context of payment processing via TrustPay is based on Art. 6 para. 1 lit. b GDPR, meaning that data processing is necessary for the performance of a contract to which the data subject is a party, or for the execution of pre-contractual measures taken at the request of the data subject.

(4) Please note that when using TrustPay, the privacy policy of TrustPay also applies, over which we have no control. We recommend that you familiarize yourself with these terms as well. More information on data protection at TrustPay can be found on the official TrustPay website and at: https://www.trustpay.eu/wp-content/uploads/pdf/Privacy-Notice-for-Clients-Representatives-and-Beneficial-Owners.pdf

 

§ 17 Use of Veriff.com

(1) Within our online services, we employ the service provider Veriff (www.veriff.com), located at Niine 11, 10414 Tallinn, Estonia, for verification, i.e., for the determination of the identity of our customers. Veriff specializes in online identity verification services and processes personal data as a data processor for clients to provide its services.

(2) The processing includes personal data such as names, places of birth, dates of birth, nationalities, residential addresses, and identity verification data, including photos and videos.

(3) The identity verification serves to fulfill legal obligations and is based on the legal basis of Art. 6 para. 1 sentence 1 lit. c GDPR in conjunction with § 10 of the Money Laundering Act (GwG).

(4) For more detailed privacy information, please visit directly https://www.veriff.com/privacy-notice

 

§ 18 Right of Withdrawal and Right to Object

(1) If you have given consent to the processing of your data, you can withdraw this consent at any time. Such a withdrawal influences the permissibility of processing your personal data after you have expressed it to us.

(2) Insofar as we base the processing of your personal data on the balance of interests, you may object to the processing. This is the case if the processing is not necessary in particular for the fulfillment of a contract with you, which we each outline in the following description of the functions. In exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the case of your justified objection, we will examine the situation and either stop or adjust the data processing or point out to you our compelling legitimate reasons for continuing the processing.

(3) Of course, you can object to the processing of your personal data for purposes of advertising and data analysis at any time.

 

§ 19 Data Security

We use the widespread SSL (Secure Socket Layer) method in connection with the highest level of encryption supported by your browser during the website visit. Usually, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we will instead revert to 128-bit v3 technology. You can recognize an encrypted connection by the closed display of the key or lock symbol in the lower status bar of your browser. We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

 

§ 20 Currency and Modification of this Privacy Policy

This privacy policy is currently valid and has the status of February 2024. Due to the further development of our website and offers above or due to changed legal or official requirements, it may become necessary to change this privacy policy. The respective current privacy policy can be retrieved and printed by you at any time on the website at https://www.coinsbee.com/de/privacy.